Frequently Asked Questions
Everything you need to know about shopping with SIELLA
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7 business days of receipt.
How do I find my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and fit recommendations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
Do you ship internationally?
Yes, SIELLA ships to over 50 countries worldwide. International delivery times vary by location and are calculated at checkout.
How should I care for my SIELLA garments?
To maintain the quality of your items, we recommend following the specific care instructions on the internal garment label, though most pieces prefer cold washing.